Popular Articles

  1. A Guide to your ConnectBooster Roll-out

    Making the decision if you would like to do a soft roll-out or your full client base Soft roll-out: this will include a few of your clients that are in good standing that you would like to ‘test’ the ConnectBooster portal with and get ...
  2. FAQs

    I received a request access email from a client. How do I grant them access to the portal? Assigning Profile and Sending Welcome Email.pdf What is the best practice for rolling out Past Due Notices? Best Practices for Invoice Past Due Notic...
  3. Customer Portal

    Video Length: 3:09 Video Description: This video walks through the customer portal from the view of your client. *Hearing impaired? Turn on the auto-generated subtitles available in the video Settings. ...
  4. BNG Payment Gateway Walk Through - Part 1

    Video Length: 4:36 Introduction to the gateway Explanation of gateway and its role in the CB system Non invoiced sales Voids / Refunds Customer Vault Reporting Tie in’s to other business tools ( QW / Sell ) *Hearing impair...
  5. Intro to Email Functions

    Video Length: 5:23 Video Description: This video provides a high level overview of the client email functionality available to you within your ConnectBooster portal and how to effectively use those templates available to you. *Hearing ...
  6. Autopay approval and billing

    Video Length: 3:39 Video Description: This video will walk you through the settings available under the Autopay section within the ConnectBooster portal.  To learn more about setting up a specific autopay rule on a client, take a lo...
  7. Checking your Integrations & Syncs

    Video Length: 1:23 Video Description: This video will walk you through the Integrations section of the ConnectBooster portal. You will be able to see your active integrations, view past sync information and how to initiate a manual sync wit...
  8. Integrations

    Video Length: 1:23 Video Description: This video will walk you through the Integrations section of the ConnectBooster portal. You will be able to see your active integrations, view past sync information and how to initiate a manual sync w...
  9. Understanding Autopay Approval and Billing

    Video Length: 3:39 Video Description: This video will walk you through the settings available under the Autopay section within the ConnectBooster portal.  To learn more about setting up a specific autopay rule on a client, take a look...
  10. Customer Lookup

    Video length: 1:35 Video Description: There are several ways you can look up a customer within the ConnectBooster portal.  The first is by using the search bar found in the upper right corner. When you begin typing in the search b...